Help

Costumer Support

If you can't find answer to your questions on our website, you can always contact us:
- contact form
- by phone: +351961224115 - between the 10:0 and the 7:0 pm from Monday to Saturday
- by E-mail: geral@capitalcinegetica.com

Purchases and Payments

The process of booking a hunt

-> Click on the Menu button "Hunts" and meet all the hunts that are for sale. Use the filter field on the right side to facilitate searching.

-> To know the details of a hunt, click on "View Hunt"

-> If keep interest in hunting, you can book the following ways:

  • Click on the "I want to be contacted" and request more information or help for the hunt
  • Enter the number of hunters and click on the "Continue" button (login or register) and follow the steps on the site. Finally, click on the "Book".

-> Will then receive a confirmation email, with some following procedures, namely the payment of the guarantee reserve (small percentage of the total value of the hunt). The remaining value, will be paid on the day of the hunt.

-> After the payment you will receive by e-mail or sms contacts the responsible hunting zone, so you can get in touch and arrange all details (venue, time of meeting and other details).

 

Forms of payment

- Paypal: secure online Payment the Paypal.com Web site available for users with Paypal account or credit card payment: VISA, MASTERCARD, AMEX, etc. When you select this option, you will be redirected to PayPal to pay with your PayPal account, or with your Credit card, quickly and securely, without sharing financial information.

- Atm: Atm payment is simple and has no risk of fraudulent use of your card. To make a purchase with payment by Atm must select the method of payment by Atm by clicking below on the button reservation. Will the reference information for your reservation. Payment can be made in an ATM or Online banking service by choosing the option payment for the services and/or purchases.You should then enter the reference that was assigned to your purchase and sent to you by email.

Taxes

All payments made at https://capitalcinegetica.com, will not be charged value added tax.

Cancellations

Reservations can be cancelled at any time by the user. Should contact the Capital Hunting for that purpose. Reservations will also be cancelled automatically if you check the payment in 48 following the reservations online.

In terms of reservation reimbursement paid, given the logistics involved in marking of properties and other administrative costs, will always be charged the value of booking paid online, unless the same is cancelled in 12:0 am following online reservation in the amount paid will be refunded.